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Return Policy

Thank you for choosing Creative Web Pixel!

We are committed to providing you with high-quality products and services. However, if you are not completely satisfied with your purchase or experience, we are here to assist you. Please read our return policy carefully.

1. Return Eligibility

  • We offer a return policy for digital services, including courses and workshops, within 7 days of purchase or registration.
  • To be eligible for a return, your request must be made within 7 days of the purchase date.
  • To initiate a return, please provide your proof of purchase (receipt or order confirmation).

2. Non-Returnable Items

  • Digital products such as courses, ebooks, videos, and subscription services.
  • Services that have already been fully delivered or completed.

3. Refund Process

If your return request is approved, we will initiate a refund to your original method of payment. Please note that the processing time may vary depending on your payment method or bank.

For services, refunds will only be given if the course or service has not started or if there has been an issue with the delivery of the services.

4. Cancellation of Services

  • You may cancel any services or courses before the start date for a full refund.
  • Once the service or course has begun, cancellations will only be accepted in the case of technical issues, and a refund will be processed as per the issue resolution.

5. How to Request a Return or Refund

To initiate a return, please contact our support team at info@creativewebpixel.com with the following details:

  • Your name
  • Order number
  • Reason for the return
  • Any supporting documentation (e.g., screenshots or communications)

6. Exceptions and Issues

If you receive a faulty or defective service (e.g., technical issues with courses), please contact us within 7 days, and we will work to resolve the issue or offer a refund.

7. Changes to Our Return Policy

We may update this Return Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page.